DO NOT BUY FROM THEM UNLESS YOU PAY EXTRA FOR EXPRESS SHIPPING!!! DON'T EXPECT ANY ORDERS BY CHRISTMAS NOW UNLESS U PAY EXTRA $$$$$$ FOR EXPRESS POST. WE MADE 2 ORDERS 2 DAYS APART, ONE WE PAID EXPRESS POST FOR AND IT WAS DELIVERED ON TIME, THE OTHER ONE HAS TAKEN AN EXTRA MONTH AND WE ARE STILL WAITING... NO HELP FROM CUSTOMER SERVICE EITHER!
Reply of Minejerseys Customer Service:
Hi,I am so sorry that you wait too long,and your package is ship on 24th Sept.we already ask the shipping company to send it quikly,please wait for it.If you can't get your package within a month,we will resend you a new package.Thank your for your review,have a nice day:)
darz****@gmail.com2019-10-17 02:39:47
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The order was placed in July, I kept asking hadn’t received any updates. 3 weeks later they they sent me wrong color and pattern for Arsenal away jersey. When I reached out they kept saying we’ll send new one out . I received right jersey mid September. When I asked about making it available to upload my video and leave a review it took another 3 weeks for them to make option available. This was the worst experience I’ve had on the site. They are usually pretty fast at shipping and resolving my issues but this purchase here was bad.
Reply of Minejerseys Customer Service:
Hi,thank your for your support.and I am very sorry for the mistakes in our work.When we get the right version of Arsenal,we resend you immediately.Beg your understanding,thank you.
pris****@gmail.com2019-10-07 04:35:34
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Had an agreement to make it player version and they took $5 cash coupon from my account! I ended up getting fan version. Wtf Minejerseys. I’m tired of this stuff! 0/0
Reply of Minejerseys Customer Service:
Cause you contact us to change the shirt to Player version then we took you $5 Coupon. If you got the shirt it is not Player version.please show some photos to our customer service they will help you.Thank you for your purchase.
darz****@gmail.com2019-10-01 13:18:07
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I received my order and the name and number were printed of center. Speed of shipping was fast customer service has been a headache dealing with another issue
ahme****@aon.at2019-09-30 07:53:59
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Barcelona 19-20: Very good quality and fit.
Real Madrid 28-19: Quality ok but fit a bit too loose
Liverpool 29-20 Kids Kits: Poor Quality and fit, the print on the back is not properly placed (too low), and it's much lower quality than the adults version.
Egypt 2019: Was available at order time, then was told it's out of stock, but that was due to very long order processing time.
Payment: PayPal option removed which left all customers unhappy.
Shipping time: Extremely long this time and there was no communication from customer service when it will be delivered.
it.a****@gmail.com2019-09-26 06:17:36
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I ordered for training kit, and they gave me only one piece. The jacket was not included in the package. I am not very pleased.
Reply of Minejerseys Customer Service:
Hi,your order was split into two packages.the other package is ship on the way.you can track it on https://t.17track.net/en#nums=LS074260918CN.
If you have any question,please contact our customer service,we will help you to solve the problem.Thank you.
Javi****@gmail.com2019-09-21 09:02:14
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Mine jersey! I specifically said in my description to make sure all the colors on the custom jersey I made to be the same color!!!! You failed again!! I dont want you guys replying back to his message because your response will be bullshit!!!!
Reply of Minejerseys Customer Service:
Hi,I am so sorry to hear that.We want to know more specific situations to deal with the problem.Our customer service contact you on email.please pay attention for it.thank you.
Javi****@gmail.com2019-09-13 08:51:40
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I would recommend saving up you're money and buying a authentic jersey from www.soccer.com you get what you par for from this company. I received my jersey with a hole and the sizing is way off. Do you're self a favor and do not buy fakes!!!!
Reply of Minejerseys Customer Service:
Hi,I am so sorry for this jersey.We have contacted you to confirm the condition of the product and will provide you with a satisfactory solution.
darz****@gmail.com2019-09-04 05:26:19
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The quality is top notch and site is easy to find what I'm looking for. They updated their shipping but it seems to take 3 weeks to receive my package. That is the only complaint I have
kaus****@gmail.com2019-08-24 16:18:55
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The best jersey. Perfect size and looks REAL. The only thing is the shipping, takes tons of time.
Reply of Minejerseys Customer Service:
I am sorry for your order shipping delay,your order took 24days delivered,it is longer than the shipping time which take about 7-15days as usual,but for the free shipping service do not have definite delivery time.if your need the item urgent please choose DHL shipping service.Thank you.
chet****@gmail.com2019-08-23 20:21:02
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Good quality Real Madrid jersey! I have ordered from this website many times and I am pleased once again with the order but I am disappointed with the shopping as it took 25 days to deliver.
Reply of Minejerseys Customer Service:
I am sorry for your order shipping delay,your order take 21days delivered,it is longer than we show the shipping take about 7-15days,but for this free shipping service do not delivery time.if your need the item urgent please choose DHL shipping service.
kimb****@gmail.com2019-08-22 12:45:40
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Sizes are really bad a size Xtra large and medium in women are basically the same.
Reply of Minejerseys Customer Service:
Sorry, the product failed to satisfy you.We have contacted you to confirm the condition of the product and will provide you with a satisfactory solution.